Shipping policy
Resonae – Shipping Policy
At Aqua Vision, we’re committed to getting your order to you quickly and affordably. Please review our shipping policy below.
1. Shipping Rates
• United States: FREE standard shipping on all orders.
2. Processing Time
Orders are processed within 1–3 business days after payment is received.
• Orders placed on weekends or holidays will be processed the next business day.
• You will receive an email confirmation with tracking information once your order has shipped.
3. Estimated Delivery Times
• United States: 8-10 business days
• International: 8-10 business days, depending on destination and customs
Please note: Delivery times are estimates and not guaranteed.
Sure! Here’s a generalized version for worldwide orders:
4. Tariff & Import Duty (International Orders)
Please note that all international orders may be subject to import duties, tariffs, and taxes imposed by the destination country’s customs authorities. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We have no control over these fees and cannot predict their amount. By placing an order, you agree to pay any applicable customs duties or import taxes upon delivery. Please check with your local customs office for more information about potential charges.
5. Tracking Your Order
Once your order ships, you will receive a tracking number via email. Use it to monitor your package’s progress.
6. Shipping Issues
If your order is delayed, lost, or arrives damaged:
• Contact us at [resonaesoundhealing@gmail.com]
• Include your order number and details about the issue
• We’ll work with you to resolve the problem promptly
